General FAQ’s

Why Use EPR?

Since 1999, EPR provides consistent, quality workmanship throughout the US. We achieve this with a local staff and the ability to utilize personnel and manufacturing resources from our six (6) locations when necessary to complete your job.

EPR employs a full time Technical Director who manages regulatory compliance for all EPR locations and conducts research and testing of new products to continually reinforce EPR’s leadership role in the industry.

What colors and options are available in Paint, Laminates, and Fabric?

COLOR OPTIONS:

EPR has matched most manufacturers colors in several paints. Custom color matching is available in a variety of coatings and most can be applied in a standard, metallic or textured finish.

Wilsonart, Formica, Pionite, Nevamar and Laminart are some of the laminate suppliers used for manufacturing. EPR can source and utilize original equipment manufacturers proprietary laminates

Burch, Stinson and Guilford fabrics are some of the fabric suppliers used by EPR and most manufacturers color choices are available. EPR can also purchase proprietary fabrics from the manufacturer.

Can EPR Provide Certificates of insurance?

Insurance:

EPR carries proper liability, auto and workers compensation insurance coverage and can provide certificates of insurance for any applicable states.

What is EPR’s warranty?

EPR stands behind all of our products and services. Since most of our customers are repeat or referred from existing clients, the management and staff do their best to resolve any problems promptly. Once it has been determined that there is a defect in any product or workmanship, EPR places the repair or replacement on our highest priority to correct the problem quickly, and to our customers satisfaction. Since the warranties may vary for on site painting, shop painting, laminate and upholstery work, warranties are available upon request.

Does EPR work with General or Painting contractors and OEM distributors?

Wholesale Customers:

EPR works with painting contractors, general contractors, office furniture dealers and OEM distributors as a subcontractor. We consider these clients wholesale customers.

 

On-site Electrostatic Painting/EPR Paint Shop

What is Electrostatic Painting?

Electrostatic painting is the spray process used to apply paint coatings to metal with virtually no over spray. Atomized paint particles are positively charged and are drawn to grounded metal objects. Atomization occurs due to centrifugal force rather than air assistance.

Benefits of the Electrostatic Process
A 95% or greater transfer efficiency of the coatings minimizes over spray and allows a factory equivalent sprayed finish to be applied on the job site.

A variety of OEM equivalent, Low VOC paint coatings can be applied electrostatically, including two-component epoxies, polyurethanes, and fluoro-polymers. These coatings chemically “bake” to provide a durable finish without the use of ovens to “force cure” the paint. 

See “The Paint” section on our Recycling page for more details.

The Electrostatic Spray Process provides uniform film thickness and consistent coating performance. The static charge creates a “wrap around” effect providing improved paint coverage.

Is EPR a Powder Coater, and what is the difference between Electrostatic Painting and Powder Coating?

Please see the About Electrostatic Painting section.

Where does EPR work?

EPR is the Nation’s Largest Electrostatic Painting Company, with six locations around the country. Each office provides our services in several states. 

Please see our Locations page.

EPR is committed to provide the highest quality products and services available.  We achieve this with a local staff and the ability to utilize personnel and manufacturing resources from our six locations when necessary to complete your job. This makes EPR your one-stop on site electrostatic painting and office furniture refurbishing provider.

Is Electrostatic painting harmful to the environment?

Please see our Recycling section.

Office Furniture Refurbishing

What is Office Furniture Refurbishing? 

Since 1999, EPR provides complete office furniture refurbishing, which include painting of workstation components, files and storage units. EPR manufactures work surfaces and re-laminates existing work surfaces. EPR services include installation of new fabric on existing workstation panels and tack boards. EPR specializes in the refurbishing of Steelcase, Haworth and Herman Miller systems.

Does EPR buy or sell office furniture?

EPR provides wholesale refurbishing services to used office furniture dealers who keep an inventory, and can provide wholesale-refurbished office furniture to our dealer customers who don’t keep an inventory.

When needed, EPR uses our network of office furniture brokers and dealers nationally to locate and provide the furniture, and do the refurbishing in the nearest location to the dealer.

The entire order, or just enough product to complete an order, EPR provides this wholesale service exclusively to office furniture dealers

For all businesses who need office furniture, or have excess furniture to dispose of or sell, EPR can recommend used office furniture brokers and dealers to provide and/or purchase office furniture.

 ** ON SITE LOGISTICS AND COMPARISON TO SHOP PAINTING**

INFO NEEDED TO DISCUSS FOR ON SITE WORK

1.) BLDG VENTILATION – MUST BE ON CONTINUOUS DURING & AFTER PAINTING (4-6 HRS.)

2.) FLOOR SPACE (OFFICE FURN) – DURING PAINTING DATES (20 SQ FT/CABINET CLEAR SPACE)

3.) LIGHTING – STD OFFICE – CONSTRUCTION LIGHTS OR WINDOWS MAY NOT BE ADEQUATE. EPR MAY HAVE TO BRING IN ADDITIONAL LIGHTS IF NECESSARY.

4.) FINISH- STD PRICING IS BASED ON PAINTING OVER A FACTORY FINISH OR EQUIVALENT

5.) PAINT - SOLID COLOR (STD) – METALLIC, MICA OR TEXTURED FINISH IS ADDITIONAL CHARGE

6.) ELECTRICAL - 110V OUTLET 30 AMP MIN FUSE WITHIN 100’

7.) LOGISTICS / OTHER TRADES- WHEN AND WHERE THEY ARE WORKING

MON – THURS. DAY/EVENING & REGULAR RATES

FRIDAY EVENING & SATURDAY – 1 ½ TIMES REGULAR RATE.

GENERAL PRICING GUIDELINES

FILES OR PRODUCTS WHICH CAN BE TAKEN OFF SITE ( EPR SHOP)

BENEFITS –

1.) EPR CHARGES LESS FOR PAINTING IN OUR SHOP VERSUS AT THE CUSTOMERS SITE, WHICH

WILL HELP OFF-SET TRANSPORTATION CHARGES.

2.) NO BLDG VENTILATION ISSUES. EXAMPLE: HOURLY CHARGES FOR LEAVING BLDG VENTS ON. NO SCHEDULING WITH BLDG.

3.) MFR COATING IN EPR SHOP – MORE DURABLE; SHOP COATING CANNOT BE SPRAYED ON SITE. ON SITE PAINT (2 PART EPOXY) IS ONLY AVAILABLE FOR ON SITE, 85%-90% AS DURABLE. THIS COATING IS GREAT FOR ON SITE, BUT MAY CHIP OR SCRATCH EASIER IF SHIPPING AFTER PAINTING IS REQUIRED.

4.) EPR SHOP PAINTED ITEMS ARE STRETCH WRAPPED/CORNER PROTECTED, AND CABINET DRAWERS ARE CLEANED OUT